Q: What types of electronics do you pick up for disposal?
A: We pick up most household and small office electronics including computers, routers, phones, TVs, and printers. Devices with cracked screens, missing parts, or water damage are still accepted.

Q: Is data wiped from devices before recycling?
A: Yes. We offer certified data destruction using tools like DBAN and Blancco. For sensitive data, you can request a Certificate of Destruction.

Q: Do I have to pay for pickup or recycling?
A: Most pickups within Northwest Indiana are free. Some large appliances or business-scale pickups may include a small fee, which we’ll confirm beforehand.

Q: Can you help make my home internet safer for kids?
A: Absolutely. Our “Neighborhood Net Watch” service includes router hardening, guest network setup, and child-safe DNS filtering using services like OpenDNS or CleanBrowsing.

Q: What kind of tech repairs do you offer?
A: We repair phones (screens, batteries, ports), PCs, routers, game consoles, and smart home setups. We also install Ethernet, mesh Wi-Fi systems, and wall-mounted TVs.

Q: Do you work with small businesses?
A: Yes. We offer endpoint protection, password manager setup, VPNs, and risk assessments tailored for small offices and remote teams.

Q: How do I schedule a pickup or service visit?
A: Visit www.regiontech.org and use our contact form, or call us at (219) 200-2408. We also offer booking through our online scheduler.

Q: What happens to the electronics you collect?
A: We responsibly recycle or upcycle devices through certified partners. Parts are reused when safe and functional, and raw materials may be harvested for future recovery operations.

Q: Are your services available outside of Lowell, Indiana?
A: We currently serve all of Northwest Indiana. For areas outside that zone, please contact us to discuss availability or referral options.

Q: Do you offer any educational or community programs?
A: Yes! We host workshops on internet safety, phishing awareness, and home tech tips. Stay tuned to our website or social media for upcoming events.